Terms of use

About these terms

These terms are an agreement between you and Flight First LLC, an Oregon company (“Flight First”, “we”, “us”). Our Privacy policy, Cookie policy and Return policy are part of these terms.

If you use our services on behalf of a flight school or other organization, you agree to these terms for that organization.

Training material and safety

Where our material differs from those sources, the official source applies. Regulations, standards and procedures change, and although we work to keep our material current, we can’t guarantee that every page reflects the latest version on the day you read it.

You, and your instructor when you fly with one, remain responsible for the safe operation of any aircraft. Flight First is not responsible for how the material is applied in flight.

Your account

• Give accurate information when you create an account or place an order.
• Keep your password private. You are responsible for what happens in your account.
• Accounts are for one person. Please don’t share your login.
• We may suspend or close an account that is used to break these terms, for example to share files or abuse the referral program.

Orders, prices and payment

• Prices are in U.S. dollars. Sales tax, where it applies, and shipping for printed products are added at checkout.
• Payments are processed by Stripe. Your order is confirmed when payment goes through.
• Digital products are available to download as soon as your payment goes through. Printed products ship to the address you give us.
• If a product is listed at the wrong price by mistake, we may cancel the order and refund you in full.
• Returns and refunds are covered by our Return policy. Digital products are a final sale.

Your license to our digital products

When you buy a digital product, we give you a personal, non-exclusive, non-transferable license to use it. This means:

• You may download it, keep it on your own devices and print copies for your own study or teaching.
• As an instructor, you may use it to teach your own students, for example by showing it during a lesson.
• You may not share, send, upload, resell, sublicense or otherwise distribute the files or copies of them, or make them available to others through a shared drive, website or learning platform.
• Each purchase covers one person. If your school or team needs copies for several people, email us about school licensing.

If you break these license terms, we may end your license and your access to downloads.

Ground First

• Ground First is free during early access. We may add paid plans, change features or end early access. Prices and terms for any paid plan will be shown before you pay.
• Course access is for your own use and may not be shared.
• If you join through a flight school or instructor, they can see your course progress, as described in our Privacy policy.
• Referral discounts and commissions work as described on our instructors page at the time of the referral. We may change or end the program, and we may withhold commissions in cases of fraud, self-referral or abuse.

Our content and trademarks

Everything on the site and in our products, including text, illustrations, lesson plans and design, belongs to Flight First or the people who license it to us and is protected by copyright. “Flight First” and “Ground First” are our names and marks. Apart from the license above and normal use of the site, you may not copy, adapt or republish our content without our written permission.

Reviews and comments

If you post a review or comment, it must be honest, based on your own experience, and free of anything unlawful, offensive or promotional. You keep ownership of what you write, and you give us permission to display it on our site and use it to describe our products.

We may remove reviews or comments that break these rules. Reviews reflect the views of the people who write them.

Acceptable use

Please don’t:

• Try to get around download limits, access controls or security measures.
• Copy or scrape the site or our products with automated tools.
• Interfere with the site or use it for anything unlawful.
• Use another person’s account or payment details.

Links to other websites

Our site links to other websites, such as FAA resources. We don’t control those sites and aren’t responsible for their content.

Disclaimer

Apart from what these terms or the law says we must provide, the site and our products are provided “as is”. To the fullest extent the law allows, we make no other promises, for example that the site will always be available or free of errors.

Limitation of liability

To the fullest extent the law allows, Flight First is not liable for indirect, incidental or consequential losses, such as lost profits or lost data, arising from your use of the site or our products. Our total liability to you for any claim is limited to the amount you paid us for the product the claim relates to in the 12 months before the claim.

Nothing in these terms limits liability that cannot be limited by law, or any rights you have as a consumer that cannot be waived.

Governing law

These terms are governed by the laws of the State of Oregon, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Oregon, unless the law where you live gives you the right to bring a claim there.

Changes to these terms

We may update these terms from time to time. We will change the date at the top when we do. The terms in place when you place an order apply to that order.

Contact

Questions about these terms? Email hello@flight-first.com or write to: