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Return policy

Last updated June 06, 2023

If you are not completely satisfied with your purchase (not including digital products) for any reason, you may return
it to us for a full refund only. Please see below for more information on our return
policy.

Returns

To return an item, please email customer service at mikkel@flight-first.com to initiate the process. After receiving approval, place the item securely in its original packaging, and mail your return to the following address:

Flight First LLC
Attn: Returns
2363 SE 17th Alley
Gresham, OR 97080
United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Exceptions

Digital products cannot be returned.

For defective or damaged products, please contact us at mikkel49@gmail.com arrange a refund or exchange. Please Note a $10.00 restocking fee will be charged for all returns.

Questions

If you have any questions concerning our return policy, please contact us at:
mikkel@flight-first.com
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